Does Brighton Pediatrics offer same day sick appointments?
Yes. Please call our office as soon as you realize that your child is not feeling well so that we can bring them in as early as possible for evaluation. We always have openings available for same day sick visits.
If the office is closed, should we go to the closest Urgent Care or Minute Clinic?
No. In order to maintain a cohesive medical home for our patients, we prefer treating your child for all illnesses. We will never encourage you to take your child to a local “quick care” clinic. They are not staffed with pediatric trained physicians or nurse practitioners – therefore, they are not well suited to treat your child.
If my child needs after hours care, where should we go?
Please call the office and, through our after hours answering service, you will be able to talk with one of our pediatricians or nurse practitioners.
One of our practitioners is always on call after the office is closed, but we ask you to reserve after hours calls for urgent matters that cannot wait for regular business hours. If you feel that your child is in an emergency situation, please call 911.
When I call at night, will I speak to a nurse or doctor from another practice?
No. We do not out-source our calls since we like to always manage our kids. At night you will always speak with one of our practitioners who is familiar with your child and who has access to their past medical history and previous office visits.
Do I need to bring my insurance card for each office visit?
Yes. This is a requirement of all insurance companies.
Can I receive a bill for my co-payments?
No. All co-payments must be paid at the time of service. For your convenience, we accept cash, checks, and all major credit cards.
If you do not accept my insurance, can we still come in for a visit?
Yes. We would still welcome your family to join us as your medical home, but payment is required at the time of service. We will gladly provide you with a receipt that can be used to submit a claim for reimbursement. We also offer a sliding scale program based on family income.
Is there a long wait to schedule a well visit?
No. We bring children into our office for all of their recommended well visits without delay. We will always encourage you to schedule your child’s next appointment prior to leaving at each visit. If your child generally obtains his physical in the summer, we ask that you plan ahead and schedule this appointment 3 months in advance.
What types of office visits should we expect for our children?
Visits to our office are categorized as either a well visit or sick visit. A well visit is a thorough visit where we provide preventive care for your child. This includes vision and hearing evaluations, monitoring of growth and development, and counseling on numerous topics including healthy diet, behavior, academics, anticipatory guidance, and safety precautions. Well care appointments and sick appointments are generally scheduled on separate days.
If a diagnosis that requires management is found during a well visit, will additional fees be added?
You should contact your insurance carrier and become familiar with your insurance policy that provides coverage for your children. Many companies will not cover same day sick visits during the course of a well exam. Other carriers will provide coverage for any problems identified and treated during the well exam.
Does Brighton Pediatrics encourage vaccines?
Yes. The practitioners at Brighton Pediatrics require the routine childhood vaccine schedule recommended by the American Academy of Pediatrics. Scientific evidence has established that childhood vaccines are safe and protect children from serious illness. Children who do not receive immunizations are susceptible to potentially life-threatening illnesses and present a risk to the other children they come into contact with and the community at large.
In pediatrics, we have seen the tremendous benefits of childhood vaccinations. At the same time, we have seen how misinformation about vaccines has put children at risk for illness. We understand the difficulty parents may have in sorting through the vast quantities of data on vaccine safety, and we are here to help guide you and answer all of your vaccine related questions.
What is your cancellation policy?
Yes, we have a cancellation policy. We kindly ask that you cancel all appointments at least 24 hours in advance.
Who should I call if I have questions about my bill?
Please call our office at (609) 348-4813 and ask for the billing department to answer any of your insurance and payment questions.
I’m expecting a baby, can I schedule a visit to meet you?
Yes. Choosing a pediatric practice for your child is one of your most important decisions to be made before delivery. We welcome you to make an appointment to meet our staff, visit our offices, and spend time asking us questions about your upcoming delivery and care for your newborn.